Customer Service Request

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Starting Problems:Will Not Crank
Cranks, But Won't Start
Starts, but Takes a Long Time
Engine Problems:Quits right after Starting
Quits when put in gear
Quits right after vechicle comes to a stop
Quits during steady driving speed
Quits while idling
Quits during Acceleration
Quits when parking
Poor Idling Conditions:Too Slow at all Times
Too Slow with A/C On
Too Fast
Rough Or Uneven
Fluctuates Up and Down
Poor Running Conditions:Runs Rough
Lacks Power
Hesitates or Stumbles on Acceleration
Bucks and Jerks
Engine Knocks, Pings, Rattles
Backfires
Poor Fuel Economy
Misfires or Cuts Out
Surges and/or Chuggles
Dieseling or Run-on
Engine Light Always On
Engine Light on Occasionally
Fuel, Gas, or Sulfur Smell
Auto Transmission Problems:Improper Shifting - Early
Improper Shifting - Late
Changes Gears Randomly on it's own
Vehicle does not Move when in Gear
Poor Handling:Pulls to Right
Pulls to Left
Hard Steering
Vehicle Shakes and/or Vibrates while moving
Problem Frequency:Always
Often
Occasionally
Usually Occurs:Morning
Afternoon
Anytime
Engine Temperature:Cold
Warm
Hot
Vehicle Speed:Low
Cruising
High
Outside Weather:Cold
Warm
Hot
Wet/Rainy
Fog
Snow
Dust/Dirt
Dry
Humid
Driving Conditions During Occurance:Short - Less than 2 miles
2-10 miles
Long - More than 10 miles
Stop and Go
While Turning
While Breaking
At Gear Engagement
With A/C Operating
While Headlights On
During Acceleration
Mostly Downhill
Mostly Uphill
Mostly Level
On Curves
Rough Road
Driving Habits:Drive hard before engine warm
Allow engine to warm
Mostly city driving
Highway
Park vehicle inside
Park vehicle outside
Miles per day:Less than 10
10-50
More than 50
Fuel Octane:Low
Mid
High
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