Topel's Towing & Repair
Daughter's tire blew on the interstate - service was excellent. Had her off the road and safe immediately and provided a quick and affordable repair!
Today my car's dashboard decided to shine bright with the "check engine" indicator. My back tire had a slow leak and the other rear tire was making a "whomp, whomp" sound. I stopped in and relayed this predicament to Tara. She didn't laugh at me when I described my car's troubles with sounds rather than the correct car terminology. She was also extremely accommodating with getting my car checked out that day without an appointment. She texted me throughout the day with questions and answers to my questions. I was able to pick my car up that day with two brand new tires and an alignment scheduled for next time. To top it off there was a sweet treat of cookies in my console and I was able to give Harlow the dog a few good pets. Great experience and even better customer service.
Great customer service! I can trust them to get the job done with my car. If something else is needed to be done, they will call instead of just doing it. To top it off you get a little package of cookies and since I had my dog with me they gave her a little bag of treats too! Thanks for being great and a place I can trust with my car!
Great customer service! Very helpful in explaining what's going on with my car and sent me a full report via text. Then to top it off when I got back in my car, there was a thank you baggy with 2 cookies in it from them! Nice touch and a thoughtful way to let a customer know you appreciate their business! I highly recommend trying this family owned and operated business.
Stopped here twice now and their service is excellent ..In and out as fast as they can..Do the best they can do to keep ya truckin'!
We recently moved to the area and received a coupon in the mail for a complimentary oil change as a new mover welcome. Customer service was great! People were super friendly! And there was even a fresh baked cookie waiting in my car when it was done! I highly recommend Topel's!
I had a truck stuck in the mud they came out very quickly and got him moving. Thanks for the excellence service!
Amazing service from start to finish. He shook my hand when he came to pick my car up(as simple as it was, it was nice to see a gentleman), they updated me every step of the way and a wonderful balance of professional and friendly. I found where I will be taking my car for repairs in the future. Thank you for the fantastic service!
My husband and I had our car serviced with Topel's for routine maintenance. They completed the job in a timely manner and did a wonderful job replacing parts that needed to be replaced. On top of providing excellent mechanical service, the service manager was wonderful to work with. She was informative and provided clear, precise, and relevant information to us to help us understand the need for our new car parts. The prices were reasonable and we are happy with the services we were provided. We will continue to do business with Topel's in the future and would recommend the shop to anybody looking for a caring, passionate business.
These guys are the BEST! They service my 2003 Toyota 4Runner with 200k miles.With Topels servicing it I expect to drive it another 100k plus. Super happy with the way information is conveyed. Always prompt and honest. Thanks Topels :)
Had the misfortune of breaking down at the I94/Hwy 26 interchange last night, Googled towing companies in the area, and called you. Had the good fortune of talking to Ryan, who showed up in no time and towed us to Madison. He is a great representative for your company--smart, courteous, customer oriented, totally on the ball in every way. Whatever you're paying him, double it! If we ever need a tow again, we'll be calling you (and asking for Ryan).