Lake Mills Auto Repair

Our son recently ran into trouble with his 2015 Hyundai Sonata in Washington state. We decided the best solution was to tow the car 2,000 miles and bring it to Topel's to figure out what was needed to get it running again. This is the third vehicle we have brought to Topel's. We trust them completely to take good care of our vehicles.

I've been doing business with Topel's for two generations. Like their beautiful new building. Always excellent service, friendly and expert family and employee staff.

I am manager of transportation for St Coletta of WI. We have 93 vehicles in our fleet and frequently need emergency towing, complex repairs, quick turnarounds, and high quality service. We get it all with Topel's Service. Just during 2023, we've required several emergency tows at very inconvenient times for most towing services. Topel's has been responsive every time, providing fast, friendly, professional service. At times we will have several vehicles in for repair at the same time. Topel's will work with us to ensure the most important work is done first and keeps us totally informed of the progress of each repair. When taken to Topel's, each vehicle is thoroughly inspected and we are given comprehensive documentation, including photos, of each needed repair, including the cost of each repair. Upon approval by us, repairs are performed very professionally and timely. As a fleet operator, this level of service is mandatory, but extremely difficult to find. We have found a home at Topel's and plan to stay for many years to come. Art Pennington, Manager Transportation, St Coletta of WI

We experienced some really challenging and unexpected vehicle issues. Topel's service and leadership team worked through these challenges in detail and went above and beyond to meet our expectations, even communicating and working through issues on off-hours due to our personal work schedules. I really believe that they care about their customers and the service they provide. If having vehicle issues, I can confidently say that Topel's will do everything they can to take care of their customers and their vehicles. The Lake Mills community is lucky to have Topel's.

Outstanding service.

Ellyn was absolutely delightful. We were able to get an appointment in a timely manner and the service was done within the time frame they had stated which is super important as I just recently had an appointment at a shop in another area that took days longer than they stated due to poor scheduling.. I liked the detailed email telling me what is priority and what could use attention down the road. And again, Ellyn was cheerful, knowledgeable and just overall excellent as far as customer service goes. Thank you!

Very professional- almost like going to the doctor very precise on every moving part - thanks ! In and out quite

They were able to schedule an oil change quickly (my fault that I needed it on short notice) and on the day of service it was quick and thorough. The waiting area is very nice and the staff were kind and welcoming

Friendly personal service. Did a great job checking everything and giving me an update. They gave clear concise answers also.

Last minute call for oil change, fit me right in, pick up and delivery, awesome service....