Lake Mills Auto Repair

Mon - Fri: 8:00 AM - 5:30 PM
24-hour towing service
5

I recently has such a positive experience at Topel's I thought I'd share it. I received a coupon in the mail for a fee oil change and almost didn't use it, despite needing an oil change, because I thought that it might be a high pressure thing to sell me other services. Nothing like that happened. The woman at the desk was super friendly, and the shop dog was also a cutie. The mechanic did not make me feel bad about my ancient car, in fact the opposite. He said it would take about an hour and it did. In the meantime I read the hilarious book "Truck" they had in the waiting room, do this! In addition to the oil change, they topped off all fluids and aired up my tires. It was only when I asked about a few things that he gave me some updates (loose tie rod, leaking coolant) and agreed to email me a list. No pressure! I owed nothing (but tipped out of gratitude for the good experience) and when I got in my car there was a package of the best cookies and a thank you sticker in the consul. Wow! What a great place to have discovered.

5

It is all good!!!!

5

As always, my visit was perfect!

5

Very timely and professional! !!

5

I received everything I expected from a service experience and more. Everyone there was courteous and explained the repair process and my options with clarity. The diagnosis process was thorough and Tara explained what was going on with my truck in great detail. I was attended to promptly and made comfortable while waiting. A sweet surprise left on the console showed me a staff that cares and goes beyond the expected. I'll be returning in the future.

5

I have come to expect top of the line service and they do not disapoint after 15 years and a variety of situations. I think your requirement of 250 characters is bullsh#t .Topels is great,your survey parameters are not. If you wish to increase participation, get your head out of your a## and do not be so restrictive. Do not ever send me a survey request again

5

Thanks so much for helping this flatlander get his Subaru back on the road! Reasonable rates and you had everything done in only three days!

Thanks for trusting us to service your vehicle Matthew!

- Topel's Towing & Repair, Inc.
5

Thankful today for Dan and Topels who got us home safe after blowing a tire on the highway. Made our situation much less stressful with their quick and efficient service. Highly recommended!

Sorry you had this happen, especially on Thanksgiving. Glad we could help! Hope you enjoy the rest of your weekend.

- Topel's Towing & Repair, Inc.
5

Excellent service updates ad to what needs to be watched. Never had anything but top notice service. Tara is very helpful works with you.

5

Work done well and on time.

Topel's Towing & Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Topel's Towing & Repair, Inc. (920) 648-8115 if you have any issues in accessing any area of our website.